Acceptable Use Policy

This Acceptable Use Policy ("AUP") forms part of our Terms of Service and applies to all users of the Platform.

You must not

• Use the Platform if you are under 18 or do not have the legal right to work in the United Kingdom.
• Misrepresent your identity, qualifications, certifications, DBS status, or right-to-work.
• Circumvent the Platform by contacting a counterparty discovered through the service and agreeing or paying for engagements off Platform. This deprives the Platform of fees and removes the protections (vetting records, dispute handling, payment escrow) we provide.
• Harass, discriminate against, threaten, or behave abusively toward any other user or member of staff.
• Attend an engagement under the influence of alcohol or unlawful substances, or serve alcohol to anyone under 18.
• Use the Platform for any unlawful purpose, including modern slavery, tax evasion facilitation, money laundering, or sanctions evasion.
• Scrape, reverse-engineer, probe, or attempt to gain unauthorised access to the Platform.
• Upload malware, defamatory content, or content that infringes intellectual property or privacy rights.

Reporting

Report violations to trust@thehospitalityreserve.com. We investigate every report and may suspend or terminate accounts that breach this AUP.